Writing
Blog Articles
Niagara University Library, 2020-Present: I write news briefs and feature articles for the Niagara University Library website. Some selected articles:
- "New App for Searching NU Library's Collection" (March 30, 2023)
- "Black History Month at NU Library" (February 5, 2022)
- "What Does a Therapy Dog Do?" (September 23, 2021)
- "Accessible Information at NU Library" (July 16, 2021)
- "Researching Covid-19 and Past Pandemics" (June 29, 2021)
WNYLRC, 2009-2017: Contributed articles to WNYLRC Watch, the (now defunct) blog of the Western New York Library Resources Council. Some selected articles:
- "A Local 'Little Free Library' in an Unlikely Place" (September 20, 2016) - pdf version, Internet Archive version
- "Area Libraries Make the Most of Pokemon Go " (July 29, 2016) - pdf version
- "The Rise and Fall, and Rise Again, of WNYIndex" (November 10, 2015) - pdf version, Internet Archive version
- "Top Ten Things I Learned at NYLA (Outside the Sessions)" (November 14, 2014) - pdf version, Internet Archive version
Journal Articles
"Needs and Results in Virtual Reference Transactions: A Longitudinal Study," The Reference Librarian, November 1, 2016.
- Free eprint version from publisher - works for a limited number of downloads
- My archived post-print version - for when the eprint link above reaches its limit
"Online Submission Forms and E-mail Notification For Interlibrary Loan Requests." Journal of the Library and Management Section of the New York Library Association, 2007 - 2008, Vol. 4, No. 2, pg 33.
Technical Documentation
Printing Handouts
When Niagara University moved to a new campus-wide printing system, students frequently came to the library for help setting up the printer on their devices. After testing the setup process on a variety of platforms, I created handouts for each one.
Virtual Reference Manual
While managing the Ask Us 24/7 virtual reference project at WNYLRC, I heavily revised the Training Manual for participating libraries. Revisions were based on observing the technical problems/questions that came from participants, and noticing concepts that needed further explanations/examples in training sessions.
- Ask Us 24/7 Training Manual 2007 version - in use when I started
- Ask Us 24/7 Training Manual 2016 version - the last version I edited before leaving
- AskWa Training Manual 2014 version - the training manual for the Washington State chat service borrowed several aspects of the Ask Us 24/7 training manual (with permission)
LibGuides
In addition to managing some subject guides for Niagara University Library, I also wrote/created several guides from scratch based on user needs:
- NU Library Citation Guide
- NU Library's Guide to Printing From Your Mobile Device
- Accessible Information at NU Library
- NU Library Resources and Services
Book Contributions
The Encyclopedia of Time, Sage, 2009.
Contributed articles:
- Duration
- Finitude
- Infinity
- Predeterminism
- Time, Historic
- Time, Perspectives of